“Process design” (in contrast to “design course of” talked about above) is to the planning of routine steps of a process except for the anticipated end result. Processes are treated as a product of design, not the strategy of design. The term originated with the industrial designing of chemical processes. With the growing complexities of the information age, consultants and executives have found the term helpful to describe the design of business processes in addition to manufacturing processes. This is not to say that production by no means involves problem-fixing or creativity, nor that design all the time involves creativity.
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